How to Add PreChat Form in Live Chat ProProfs Chat FAQs
Pre Chat Form. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Companies use them to provide their support agents with the necessary information to solve customer inquiries.
How to Add PreChat Form in Live Chat ProProfs Chat FAQs
Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. This is a feature of live chat and requires one of these widgets: Use custom components with your chat window; Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Click forms at the top of. Messaging for whatsapp, facebook messenger, and sms. Web set up your embedded chat window; Create an embedded service deployment; Then, turn on the switch at the top of the section and confirm by hitting save changes. As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity.
From the dashboard, select settings > widget. Messaging for whatsapp, facebook messenger, and sms. From the dashboard, select settings > widget. Add your embedded chat to a website;. Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. Customizable parameters in the embedded chat code; Companies use them to provide their support agents with the necessary information to solve customer inquiries. This is a feature of live chat and requires one of these widgets: Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Then, turn on the switch at the top of the section and confirm by hitting save changes.
